Privacy Policy

At Freetown Village (“we,” “us,” or “our”), we are committed to safeguarding your privacy and maintaining the confidentiality of your information. This Privacy Policy and Terms & Conditions outlines how we collect, use, and share personal information, and governs the use of our website, SMS communications, and services. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.

What personal information is collected:

We collect personal and service-related information from users when they interact via SMS communications. This includes: Name, email address, Phone numbers and SMS opt-ins.

How We Collect Information:

Information is collected when you sign up for our services, subscribe to SMS messages, fill out forms on our website, or interact with us via customer service. SMS consent is obtained via opt-in messages when you subscribe to receive text communications.

Service-related information is collected through forms, consultations, or when you provide it to us during service delivery.

How We Use and Share Your Information

A. Use of Information:

We use the information we collect for the following purposes:

● To provide, maintain, and improve our services.

● To communicate with you, including via SMS. These messages may include scheduling appointments and appointment reminders (if you opt in).

● To process transactions and handle customer inquiries.

B. Sharing Information:

We are committed to safeguarding your personal information. Your personal information is never shared without your consent, except as required by law or for essential services. We do not share your personal information with third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

SMS TERMS OF SERVICE

> By opting into SMS notifications through a web form or any other medium, you agree to receive text messages from Freetown Village. These messages may include day-to-day communications regarding meetings, follow ups, requesting information, and confirmations of information. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

How We Protect Your Information

We employ reasonable measures to safeguard your personal information, including technical, physical, and administrative safeguards to prevent unauthorized access, alteration, or destruction of data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically for any updates.

If you have any questions about this Privacy Policy, our SMS communications, or how we handle your information, please contact us at:

Freetown Village

PO Box 1041

Indianapolis, IN 46206

www.freetown.org

Phone: (317)-631-1870

TERMS AND CONDITIONS

Acceptance of Terms

By using our website or services, including subscribing to receive SMS messages, you agree to abide by these Terms of Use, our Privacy Policy, and any additional policies or guidelines referenced herein.

SMS TERMS OF SERVICE

By opting into SMS notifications through a web form or any other medium, you agree to receive text messages from Freetown Village. These messages may include day-to-day communications regarding meetings, follow ups, requesting information, and confirmations of information. To view our privacy policy, visit <insert url> Message frequency varies, and message and data rates may apply. Text HELP for assistance.

Reply STOP to any message to opt out.

A. Opt-In Disclosure:

By opting into SMS, you acknowledge and agree to the following:

You consent to receive SMS messages from Freetown Village as described above.

● Message & data rates may apply.

● Message frequency may vary.

● You can opt-out of SMS communications by replying “STOP.”

● You can get help by replying “HELP” Alternatively, help can be obtained directly

from us at (www.freetown.org)

B. Help and Opt-Out Messages:

HELP Message: If you text HELP, you will receive the following message: "Thank you for contacting Freetown Village. You can find help online at www.freetown.org."

STOP Message: If you text STOP, you will receive the following confirmation message:

"You will no longer receive messages from Freetown Village. To opt back in at any time reply START."

Termination of Services

We reserve the right to suspend or terminate your access to our website or services at any time if you violate these Terms or engage in any conduct that we, in our sole discretion, deem harmful or disruptive to the services we provide.

Privacy and Data Collection

Your use of our services is also governed by our Privacy Policy, which details the types of personal information we collect, how we use it, and how we protect it. For more information, please review our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Freetown Village is not responsible for any damages arising out of your use of our website or services, including but not limited to any indirect, incidental, punitive, or consequential damages.

Modifications to Terms

We reserve the right to modify, update, or change these Terms at any time. If we make significant changes, we will provide notice on our website. Your continued use of our website or services after such changes have been posted will constitute your acceptance of the revised

Terms.

Contact Information

If you have any questions or concerns regarding these Terms of Use, our SMS communications, or how we handle your information, please contact us at:

Freetown Village

PO Box 1041

Indianapolis, IN 46206

www.freetown.org

Phone: (317)-631-1870